Verifying Your chumva Account
Account verification is how we keep your balance secure and confirm you're in an eligible state. You'll upload a government-issued photo ID — a driver's license or passport works — along with a document that confirms your address, such as a utility bill or bank statement. We may also ask you to verify your payment method, which typically means confirming the last
four digits of the debit card linked to your PayPal or Venmo. The process runs through our secure document portal, and our account team reviews submissions in the order they arrive. Verified accounts unlock the full withdrawal menu.
- Submit your photo ID — Upload a clear photo of your driver's license or passport through the Verify Account section inside your profile settings.
- Confirm your address — Attach a utility bill, bank statement, or official mail dated within the last 90 days that shows your name and current address.
- Verify your payment method — If prompted, confirm the payment details linked to your PayPal, Venmo, or Play+ account so withdrawals route to the right place.
- Wait for account team review — Once you submit all documents, our team reviews them and sends a confirmation email. You can track status inside your profile at any time.